Deleting Your Online Banking Profile

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Deleting Your Online Banking Profile

Google and Apple are requiring that all mobile applications provide a method for users to delete their Online/Mobile banking user profile. 

If you would like to request removal of your online banking user profile, please use one of these options:

PLEASE NOTE:

Deleting your user profile will remove all your data associated with your profile and access to online banking services including but not limited to: Bill Pay, Online Statements, and Scheduled Transfers. Please see below how to proceed with the following services. If your service is not mentioned below, please contact us. 

1. BILL PAY: Your Bill Pay profile will be deactivated and information will be deleted. This includes but is not limited to: payee information, recurring payments, scheduled payments, e-bills, payment history. If you need information about Bill Pay, you should request it before deleting your online banking profile.
2. ONLINE STATEMENTS: Your access to online statements will be removed and you will receive mailed, paper statements. Depending on your account type, you may be charged a fee to receive mailed, paper statements. Should you need past statements you can contact us.
3. SCHEDULED TRANSFERS: If you've setup scheduled transfers in digital banking, these will be canceled and will not continue. Should you wish to continue these transfers after your profile is deleted, please contact us.