The Information Scammers Want and How to Protect It

Pause Before You Share

The Information Scammers Want and How to Protect It

Scammers aren't always after your money first. Personal and financial information can be just as valuable. With the right information, scammers may try to access your accounts, steal your identity, or impersonate you.

Before sharing information online, through a text, or over the phone, pause and ask yourself: Do I know who I'm sharing this information with and why they need it?

Here are some types of information you should be especially careful about sharing:

• Online Banking Usernames and Passwords
• Your login information helps protect access to your accounts. Never provide your online banking password in response to an unexpected email, text, or phone call.
• One-Time Verification Codes
• Verification codes sent to your phone or email are an important layer of account security. These codes are intended for you and should not be shared with someone who unexpectedly contacts you.
• If someone asks for a verification code, stop and verify the request before taking any action.
• Social Security and Account Numbers
• Be cautious when providing sensitive information such as your Social Security number, bank account number, or debit card information.
• Before sharing, make sure you initiated the conversation and know you're communicating with a trusted organization.
• Answers to Security Questions
• Details such as your mother's maiden name, first school, hometown, or pet's name may be easier to find online than you realize. Avoid publicly sharing information that could be used to answer account security questions.
• Personal Information Shared Online
• Birthdays, addresses, vacation plans, family details, and other information shared on social media can give scammers details they may use to make a message or impersonation attempt more convincing.
• Review your privacy settings and consider how much personal information you're making publicly available.

Take a Moment Before You Share

If someone unexpectedly asks for personal, financial, or account information, don't feel pressured to respond right away. Take time to verify who you're communicating with and why the information is needed before sharing anything.

If you're unsure about a request involving your State Bank & Trust Co. account, contact our team directly before providing information.