General Bank Questions :: State Bank & Trust Co.

General Bank Questions

Q Are State Bank and Trust deposit accounts FDIC insured?
A NOTICE OF CHANGES IN TEMPORARY FDIC INSURANCE COVERAGE FOR TRANSACTION ACCOUNTSAll funds in a “noninterest-bearing transaction account” are insured in full by the Federal Deposit Insurance Corporation from December 31, 2010, through December 31, 2012. This temporary unlimited coverage is in addition to, and separate from, the coverage of at least $250,000 available to depositors under the FDIC's general deposit insurance rules.

The term “noninterest-bearing transaction account” includes a traditional checking account or demand deposit account on which the insured depository institution pays no interest. It also includes Interest on Lawyers Trust Accounts (“IOLTAs”). It does not include other accounts, such as traditional checking or demand deposit accounts that may earn interest, NOW accounts, and money-market deposit accounts.

For more information about temporary FDIC insurance coverage of transaction accounts, visit www.fdic.gov.

Q How do I set up Direct Deposit of my payroll check?
A After your State Bank and Trust checking application has been approved, you will receive State Bank and Trust's routing and transit number and your account number. If your employer participates in a direct deposit program, simply provide this information to the human resources or payroll department at your company, and your direct deposit will usually begin within thirty days.

Q Can I get information about my account by phone?
A Yes! Account information is available with our Customer Service Representatives during business hours at any of our offices or ask about our Touch Tone Teller for automated account information 24 hours a day.

Q What products can I apply for online?
A Check out State Bank and Trust's Personal Services or Business & Ag Services pages to see which accounts you can apply for online.

Q Can businesses have accounts at State Bank and Trust?
A State Bank and Trust offers multiple account products and services to fit the needs of our business customers. In addition, business customers can choose from two different online account access systems, Small Business Internet Banking and Online Cash Management, depending on the functions and usage desired. Contact our Internet Banking Manager to discuss the best product for your business.

Q Is interest paid on State Bank and Trust checking accounts?
A Yes! If you want a checking account that pays a market rate of interest, check out our Checking with Interest , Preferred Checking or Money Market accounts.

Q Can I do all of my banking with State Bank and Trust?
A Yes! Thanks to our many convenient products and services, everyday banking activities can be performed from the comfort of your own home. Contact us with questions about all your banking needs.

Q Can I look at all of my transactions at any time?
A Yes! With Internet Banking, you have access to your account information 24 hours a day, 7 days a week!

Q How frequently is my State Bank and Trust information updated?
A State Bank and Trust's information is updated online in "Real-Time" for customer convenience. All transaction activity is then presented instantly to record that days transactions.

Q Are wire transfers possible to and from my State Bank and Trust checking account?
A Yes! Funds can be transferred to and from State Bank and Trust accounts by wire transfer or via ACH (Automated Clearing House) debits or credits. Call our customer service department at 515-382-2191 for details.

Q How do I make a deposit to my account from a remote location?
A You can do most of your banking by using direct deposit, ATMs or ACH (Automated Clearing House) transactions. State Bank and Trust also offers a bank-by-mail service which allows you to mail non-recurring deposits. Check with your employer to see if they offer Direct Deposit or, Contact us for details on the method that's best for you.