General Bank Questions
Q Are State Bank and Trust deposit accounts FDIC insured?
A Yes! Each individual customer at State Bank and Trust is insured by the FDIC up to $250,000. On May 20, 2009, the President signed the Helping Families Save Their Homes Act, which extends the temporary increase in the standard maximum deposit insurance amount (SMDIA) limit on federal deposit insurance coverage from $100,000 to $250,000 per depositor through December 31, 2013. This extension of the temporary $250,000 coverage limit became effective immediately upon the President's signature. The legislation provides that the SMDIA will return to $100,000 on January 1, 2014.
State Bank & Trust Co. is participating in the FDIC’s Transaction Account Guarantee Program. Under that program, through December 31st 2010, all non-interest-bearing transaction accounts are fully guaranteed by the FDIC for the entire amount in the account. Coverage under the Transaction Account Guarantee Program is in addition to and separate from the coverage available under the FDIC’s general deposit insurance rules.
Q How do I set up Direct Deposit of my payroll check?
A After your State Bank and Trust checking application has been approved, you will receive State Bank and Trust's routing and transit number and your account number. If your employer participates in a direct deposit program, simply provide this information to the human resources or payroll department at your company, and your direct deposit will usually begin within thirty days.
Q Can I get information about my account by phone?
A Yes! Account information is available with our Customer Service Representatives during business hours at any of our offices or ask about our Voice Response System for automated account information 24 hours a day.
Q What products can I apply for online?
A Check out State Bank and Trust's Personal Services or Business & Ag Services pages to see which accounts you can apply for online.
Q Can businesses have accounts at State Bank and Trust?
A State Bank and Trust offers multiple account products and services to fit the needs of our business customers. In addition, business customers can choose from two different online account access systems, Small Business Internet Banking and Online Cash Management, depending on the functions and usage desired.
Q Is interest paid on State Bank and Trust checking accounts?
A Yes! If you want a checking account that pays a market rate of interest, check out our Checking with Interest , Preferred Checking or Money Market accounts.
Q Can I do all of my banking with State Bank and Trust?
A Yes! Thanks to our many convenient products and services, everyday banking activities can be performed from the comfort of your own home. Contact us with questions about all your banking needs.
Q Can I look at all of my transactions at any time?
A Yes! With Internet Banking, you have access to your account information 24 hours a day, 7 days a week!
Q How frequently is my State Bank and Trust information updated?
A State Bank and Trust's information is updated online in "Real-Time" for customer convenience. All transaction activity is then presented instantly to record that days transactions.
Q Are wire transfers possible to and from my State Bank and Trust checking account?
A Yes! Funds can be transferred to and from State Bank and Trust accounts by wire transfer or via ACH (Automated Clearing House) debits or credits. Call our customer service department at 515-382-2191 for details.
Q How do I make a deposit to my account from a remote location?
A You can do most of your banking by using direct deposit, ATMs or ACH (Automated Clearing House) transactions. State Bank and Trust also offers a bank-by-mail service which allows you to mail non-recurring deposits. Check with your employer to see if they offer Direct Deposit or, Contact us for details on the method that's best for you.
